How we handle your information.

At Better Bites Collective (“we,” “our,” or “us”), we value your privacy and are committed to protecting the personal information you provide when using our website and services.

This Privacy Policy explains how we collect, use, and protect your information when you visit our website, submit a contact form, place an inquiry, or communicate with us online.

Information We Collect

When you interact with our website, we may collect personal information including:

• Name
• Email address
• Phone number
• Delivery or service address
• Order details or dietary preferences
• Information submitted through contact forms
• Any additional information you voluntarily provide

We may also collect limited non-personal information such as browser type, device information, and website usage analytics to help improve our website experience.

How We Use Your Information

We use the information collected to:

• Respond to inquiries and contact requests
• Process meal orders or service requests
• Communicate regarding scheduling, deliveries, or updates
• Provide customer support
• Improve our website and customer experience
• Maintain internal business records

We only collect information necessary to operate our business and provide our services effectively.

Information Sharing

Better Bites Collective does not sell, rent, or trade your personal information to third parties.

Your information may only be shared when necessary to:

• Complete services you have requested
• Comply with legal obligations
• Protect the safety, rights, or property of our business or users

Data Security

We take reasonable steps to protect personal information from unauthorized access, misuse, disclosure, or loss.

While we strive to use commercially acceptable methods to protect your information, no online transmission or storage system can be guaranteed to be completely secure.

Cookies & Analytics

Our website may use cookies or basic analytics tools to better understand website traffic and improve user experience.

Cookies are small files stored on your device that help websites function efficiently and collect anonymous usage information.

You can disable cookies through your browser settings if preferred.

Third-Party Services

Our website may contain links to third-party platforms such as social media pages or external services. We are not responsible for the privacy practices or content of those external websites.

Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us directly.

If you would like your information removed from our records, please email us at eat@betterbitescollective.ca.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website functionality, or legal requirements.

Any updates will be posted on this page with a revised effective date.

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